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FAQ

Do you have a shop/studio/showroom somewhere?
No, though we are in the process of setting one up in Kala Ghoda, Mumbai.

How do I contact your customer service team?
If you would like to get in touch with customer service team you can either contact us by email on info@no-mad.in or call us on: +91-98203 61687. We’ll be there to help, Monday – Friday between 10:00 am- 6:00pm.

Are your products handmade?
Most of products are handmade by skilled artisans, craftsman and makers sourced from across India. Making by hand can naturally lead to slight variations in size, finish and color.

How do I care for my No-Mad Product?
All our products are hand printed/handmade and should be looked after with love! Please check the product details for specific care instructions, but in general we recommend that most products are dry cleaned and kept out of direct sunlight. If you are hand or machine washing products, we recommend you use a non-biological detergent with no optical whiteners, bleaching agents or enzymes as these can cause colors to fade or become patchy. All our fabrics are 100% natural and printed with water based inks. As with all natural fabrics, they may fade with time.

How do I create an account with No-Mad?
Signing up will take less then a minute! When you create an account with No-Mad, you are automatically signed up for our newsletter. We aim to send infrequent updates about our collections but if you want to unsubscribe at any point simply click on the link at the bottom of the newsletter.

Who is your media contact?
For any media/press related enquires please get in touch with us on info@no-mad.in with the subject Line: PRESS.

Do you wholesale?
Yes. If you are a retailer interested in stocking No-Mad, we’d love to hear from you! Please get in touch on info@no-mad.in, with the subject line WHOLESALE with a little bit about your store and if there are any products or collections that you are particularly interested in, and we’ll happily send you the relevant wholesale catalogues and information.

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